Automate tenant billing & collections
Direct Billing
Integrated Direct Billing of Tenants
Aditum’s Integrated Direct Billing service for Tenant Internet Service has been available to our partners for some time now. We understand that not all landlords wish to handle internet payments alongside their monthly rent, which is why we have partnered with Invoiced.com and Stripe.com to provide a seamless and efficient solution for collecting payments from tenants.
Supporting both Invoiced.com, and Stripe.com with the same features and integration, Invoiced operates on a subscription-based pricing model, which means that customers pay a recurring monthly or annual fee to access their platform’s features and services, they also charge a convenience fee for transactions, which is a percentage of the transaction total that is passed along to the customer. While Stripe, on the other hand, charges a small percentage of the transaction total, as well as a fixed amount (cents) per transaction.
You have better things to do then spend your valuable time dealing with
monthly billing that could and should just run itself.
Our Integrated Direct Billing system calculates taxes automatically and generates invoices in the chosen billing platform, which are sent to tenants monthly. Tenants can set up their preferred payment method, including options such as ACH and credit/debit card, and will be automatically charged for their assigned internet service plan. If an invoice remains unpaid after a specified number of days, a final collection attempt will be made and, if still unpaid, the tenant’s internet service will be suspended automatically, with notification via email.
The system also reduces workloads for landlords and partners by generating accurate invoices and reconciling unpaid ones. Landlords and partners can recoup costs for Zero Touch Routers through monthly “rental” or “modem” fees, which can be included in the tenants’ monthly invoice along with Static IP and Active Security Monitoring fees.
Customer support calls are also greatly reduced, as internet service is re-enabled immediately upon successful payment, eliminating the need for calls to reactivate service. In addition, tenant email addresses are always synchronized between the External Billing Platform and our Platform to minimize the risk of communications being sent to outdated addresses, and allowing tenants to update their contact information.
By choosing Aditum’s Integrated Direct Billing service, landlords and partners can focus on more pressing tasks, rather than wasting valuable time on manual billing processes.
Resources
To learn more about using Invoiced.com, Here’s a quick video on how they help you automate A/R.
A demonstration of invoicing options within the stripe.com customer portal.
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